On March 3, 2023, CMS updated the Medicare Fee for Service Recovery Audit Program site to reflect the transition of the Region 2 contract to Performant Recovery, Inc., effective February 7, 2023.
Recent Updates
2/7/23: CMS awarded Performant Recovery, Inc., the new RAC Region 2 contract.
Region 2 states should verify provider contact information and register for Performant’s portal access to ensure uninterrupted receipt of RAC requests.
- RAC Region 2 States: AR, CO, IA, IL, KS, LA, MO, MN, MS, NE, NM, OK, TX, and WI
- Former RAC: Cotiviti LLC
- New RAC, Effective 2/7/23: Performant Recovery, Inc.
- Direct contact: info@Performantrac.com; 1-866-201-0580
- Link to approved review topics: performantrac.com
- Link to portal access: secure.performantrac.com
- Link to the Medicare Fee for Service Recovery Audit Program site
- Recommended action for providers in all regions:
- Verify the provider contact information
- Become familiar with your RAC’s portal access to ensure uninterrupted receipt of requests
- Designate a team member responsible for reviewing on a consistent basis
So the Point Is: The Recovery Audit Contractors are active. Confirming your RAC and acquainting your team with their information site will contribute to the successful management of RAC requests.
