QRM Career Opportunities

Position Overview

The Director of Business Development is responsible for supporting QRM sales growth and client retention. The Director of Business Development reports to the Senior Vice President of Business Development.

Key Results Area

• Responsible for achieving individual annual new sales goal through self-generated leads

• Submit completed activity report on the morning of weekly 1:1 sales activity check-in

• Actively participate in weekly team call to review CRM accuracy, sales strategy, and operational updates

• Actively participate in weekly QRM leadership interdepartmental communication of current and upcoming contracts

• Demonstrate utilization of feedback from monthly performance review

• Communicate with clients regarding past due invoices as directed within 24 hours

• 100% utilization of the CRM for all reporting and pipeline management

• 100% management of lead through the sales cycle

• Responsible for attending networking events and conferences with a focus on client outreach, B2B relationships, and photo opportunities

• Strong, professional LinkedIn presence, with daily engagement and weekly posting/sharing of substantive QRM-related content

• Evaluate and assess personal performance on a routine basis

• Bachelor’s Degree

• 2 years of client-facing sales experience with decision-makers within the healthcare industry

• Thorough understanding of the healthcare industry, owner/operators, and competition

• Proven ability to expedite leads through the sales cycle

• Independent and self-motivated

• Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Solid collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain client confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and CRM proficiency, with the aptitude to learn new programs

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in Ohio (Cleveland or Toledo area ideal). Must have the ability to travel regularly throughout the entire region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the Ohio Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in Ohio (Cleveland or Toledo ideal); must be willing and able to travel (consistent overnight travel may be required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

The Telehealth Rehabilitation Associate is a member of the Quality Improvement and Education (QIE) team who provides therapy services to patients remotely. The Telehealth Rehabilitation Associate reports to the Director of Quality Improvement and Education. Applicants must have availability during the day, and occasional weekends. OT Licensure in OR or WA needed for this role

• Supervise Therapist Assistants and therapy students in direct patient care to carry out plan of care and patient-related activities per the state practice act and reimbursement regulations

• Provide high-quality, patient-centered therapy evaluations, treatments, and discharges via telehealth platforms

• Deliver skilled interventions aligned with Medicare and payer regulations, SNF policies, and professional practice standards

• Document timely, accurate, and comprehensive therapy notes in the electronic medical record (EMR) in accordance with regulatory and professional guidelines

• Engage patients through interactive, functional therapy activities adapted for virtual platforms

• Support facility staff through caregiver education, recommendations for equipment or environmental modifications, and interdisciplinary coordination

• Adhere to all telehealth best practices, HIPAA regulations, and facility protocols for remote service delivery

• Participate in case conferences, care planning meetings, and team communication as appropriate

• Demonstrate a positive attitude and a collaborative team-building approach with all patients, clients, and team members

• Attend QIE educational webinars as requested

• Respond to email communication within four business hours and follow up by the deadline

• Evaluate and assess personal performance on a routine basis

• Collaborate with on-site clinical teams to gather assessment information, monitor patient progress, and update care plans

• Other duties as assigned

• Licensed Occupational therapist with a minimum of 3 years of experience in LTC. Responsible for maintaining license requirements in all states they are providing services - current needs are for for OR and WA.

• Proficiency in federal and state reimbursement, regulatory and quality programs

• Independent and self-motivated

• Ability to provide information in a concise manner

• Collaborative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Strong critical thinking and clinical decision-making skills

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain confidentiality

• Ability to establish and maintain positive relationships

• Function independently, have flexibility, personal integrity, and the ability to work effectively with patients, clients, and team members

• Microsoft Office and EMR proficiency, with the aptitude to learn new programs

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in Massachusetts. Must have the ability to travel regularly throughout the entire region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the Massachusetts Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in Massachusetts; must be willing and able to travel (consistent overnight travel may be required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in Kansas. Must have the ability to travel regularly throughout the entire assigned region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the Kansas Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in Kansas; must be willing and able to travel (consistent overnight travel may be required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

Position Overview

The Director of Business Development is responsible for supporting QRM sales growth and client retention. The Director of Business Development reports to the Senior Vice President of Business Development. This role will focus on growth for our Respiratory and Clinical Reimbursement service lines, so experience in those areas within the Skilled Nursing space will be essential to success in the role. Some overnight travel will be required, but not weekly.

Key Results Area

• Responsible for achieving individual annual new sales goal through self-generated leads

• Submit completed activity report on the morning of weekly 1:1 sales activity check-in

• Actively participate in weekly team call to review CRM accuracy, sales strategy, and operational updates

• Actively participate in weekly QRM leadership interdepartmental communication of current and upcoming contracts

• Demonstrate utilization of feedback from monthly performance review

• Communicate with clients regarding past due invoices as directed within 24 hours

• 100% utilization of the CRM for all reporting and pipeline management

• 100% management of lead through the sales cycle

• Responsible for attending networking events and conferences with a focus on client outreach, B2B relationships, and photo opportunities

• Strong, professional LinkedIn presence, with daily engagement and weekly posting/sharing of substantive QRM-related content

• Evaluate and assess personal performance on a routine basis

• Bachelor’s Degree

• 2 years of client-facing sales experience with decision-makers within the healthcare industry

• Thorough understanding of the healthcare industry, owner/operators, and competition

• Proven ability to expedite leads through the sales cycle

• Independent and self-motivated

• Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Solid collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain client confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and CRM proficiency, with the aptitude to learn new programs