QRM Career Opportunities

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in Philadelphia, PA or NJ. Must have the ability to travel regularly throughout the entire region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the Massachusetts Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in Philadelphia, PA or NJ; must be willing and able to travel (consistent overnight travel required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

The Talent Acquisition Specialist facilitates and implements all phases of a full-cycle recruitment process for designated clients. The Talent Acquisition Specialist reports to the Director of Talent Acquisition. Overall compensation package consists of base + bonus opportunities.

Key Results Area

• Actively participate in weekly collaboration meeting with internal operations to strategically manage open positions and resolve staffing issues

• Independently obtain and utilize 5 key market research components for each assigned geographic area to fully understand complexities that may impact staffing

• Acquire 5 key facility-specific attributes for each assigned site from the Operations team or Client

• Manage job postings for accuracy, timeliness to post/remove, and budgeting

• Complete achieving TA Key Performance Indicators

• Maintain aging of open positions at or below company average

• Maintain a lower percentage of open positions to closed job requisitions

• Contact qualified applicants within 24 hours of candidate submission

• Contact therapist within 48 hours of resignation notice in attempt to retain

• Immediately schedule interviews, site visits, and extension of offers to expedite process

• 100% accuracy of offer details and/or status changes communicated to client, entered into ATS and rehab documentation software within 24 hours

• Professional preparation of recruitment activity report as indication for client(s), following department template

• Evaluate and assess personal performance on a routine basis

• Other duties as assigned

• High School Diploma or GED

• Three years’ experience in talent acquisition/human resources (ideally in healthcare), or as a practicing therapist

• Basic understanding of recruiting methods and best practices

• Independent and self-motivated

• Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Solid collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and ATS proficiency, with the aptitude to learn new programs

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in VA or NC. Must have the ability to travel regularly throughout the entire region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the VA/NC Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in VA or NC; must be willing and able to travel (consistent overnight travel may be required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

Position Overview

The Director of Business Development is responsible for supporting QRM sales growth and client retention. The Director of Business Development reports to the Senior Vice President of Business Development. This role will focus on growth for our Skilled Nursing- Management Services line, so experience in those areas within the Skilled Nursing space will be essential to success in the role. Some overnight travel will be required, but not weekly.

Key Results Area

• Responsible for achieving individual annual new sales goal through self-generated leads

• Submit completed activity report on the morning of weekly 1:1 sales activity check-in

• Actively participate in weekly team call to review CRM accuracy, sales strategy, and operational updates

• Actively participate in weekly QRM leadership interdepartmental communication of current and upcoming contracts

• Demonstrate utilization of feedback from monthly performance review

• Communicate with clients regarding past due invoices as directed within 24 hours

• 100% utilization of the CRM for all reporting and pipeline management

• 100% management of lead through the sales cycle

• Responsible for attending networking events and conferences with a focus on client outreach, B2B relationships, and photo opportunities

• Strong, professional LinkedIn presence, with daily engagement and weekly posting/sharing of substantive QRM-related content

• Evaluate and assess personal performance on a routine basis

• Bachelor’s Degree

• 2 years of client-facing sales experience with decision-makers within the healthcare industry

• Thorough understanding of the healthcare industry, owner/operators, and competition

• Proven ability to expedite leads through the sales cycle

• Independent and self-motivated

• Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Solid collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain client confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and CRM proficiency, with the aptitude to learn new programs

QRM is seeking an experienced Therapy/Rehab Program Manager well versed in Clinical Reimbursement and Patient Driven Payment Model (PDPM) in the arena of rehab relating to PT-PTA-OT-OTA-SLP. Must be a licensed clinician with multi-site management experience, background in operations and with clinical expertise; must be Physical Therapist/Assistant, Occupational Therapist (Assistant), or Speech-Language Pathologist/CCC, and reside in Massachusetts. Must have the ability to travel regularly throughout the entire region (including regular overnight travel). Please review all qualifications below carefully.

Regional Therapy Director Job Summary:

This position provides extensive training, analysis, advice and consultation to the facilities and teams within his/her area of responsibility in the Massachusetts Region. Monitors, consults, and makes effective recommendations for changes and modifications to existing facility processes, systems, policies, and practices which will assure efficient, effective and compliant rehab oversight and payment performance.

Regional Therapy Director Job Functions include, but are not limited to:

• In-depth knowledge of reimbursement methodologies for therapy, specifically PDPM
• Provides consultation, training and support for assigned area
• Analyzes systems and processes to ensure compliance that federal and state regulations as well as company policies and procedures are followed
• Works in conjunction with teams to resolve issues, endorse changes and conduct follow-ups to establish that recommendations are effectively implemented and monitored for appropriateness.
• Promotes compliance by performing periodic audits of assessments, supporting documentation, and other relevant data.
• Recognizes, advises and promotes facility best practices and systems
• Prior experience working with Medicare rules, regulations, billing codes
• Understanding of HIPAA privacy rules and regulations
• Strong ability to communicate with others; excellent interpersonal and customer service skills

• Therapist with completion of degree in from accredited program and licensed in the state of employment
• Three to five years of clinical experience in a long-term care setting, which includes supervisory, administrative or consultative capacities
• MUST HAVE prior multi-site SNF management with a background in clinical processes. training and mentoring
• Current knowledge of computer technology and systems
• Ability to work independently with minimal supervision and guidance, yet successfully collaborate with teams internally and externally
• Extensive knowledge of PDPM, Medicare reimbursement, compliance and eligibility
• Experience with Rehab Optima or Net Health documentation systems
• BASED in Massachusetts; must be willing and able to travel (consistent overnight travel may be required).

Enjoy all the advantages of a comprehensive package including full benefits and competitive salary. Candidates should have ability to travel for coverage of territory.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Experience:

• multi-site SNF Rehab management: 3 years (Preferred)

License/Certification:

• Therapy license (OT/OTA/PT/PTA/SLP)

Willingness to travel:

• 50% (Preferred)

The Regional Operations Support oversees the client’s Directors of Rehab temporarily with the goal of quality care, compliance, fiscal success, and implementation of new initiatives for the purpose of client satisfaction and retention. The Regional Operations Support reports to the Regional Vice President. Ideal candidates will live near a major airport in the Northeastern Unites States, and have the ability to travel extensively.

Key Results Area

• Lead and develop high-performing rehab departments, providing mentorship, guidance, and support for their professional growth

• Participate in the pre-go-live phase of new contracts and provide onsite support for transitions per the Master Implementation Process Guide

• Schedule, prepare and actively participate in site visits with the determined frequency determined by supervisor

• Participate in DOR orientation and training as assigned.

• Assist with Regional PTO coverage, providing support to DOR’s and therapy teams

• Schedule and lead weekly calls with DORs to provide feedback, establish goals, initiatives, and verify follow-through to demonstrate competency of training material

• Develop, maintain, and support effective DORs in all key performance indicators and maintain QRM’s retention goal with collaboration amongst RVP and BD

• Communicate relevant information from the field to supervisor within 24 hours and confirm email receipt from clients within 4 business hours.

• Schedule, prepare and actively participate in site visits with the determined frequency determined by supervisor

• Assist client with evaluation and assessment of DOR performance on a routine basis and independently

• Collaborate with RVP and will complete the BK meeting document, monthly client report and prepare QBR slide decks to support and ensure client and QRM success.

• Actively participate in weekly calls and demonstrate competency of training material and implementation of directives

• Responsible for relaying information to the field via email, weekly calls, 1:1s, etc

• Communicate relevant information from the field to supervisor within 24 hours or as urgency dictates

• Schedule and lead weekly meetings with DORs to provide feedback, establish goals and initiatives, and verify follow-through of prior discussions

• Develop, maintain, and support effective DORs to ensure client and QRM success in all key performance indicators and maintain QRM’s retention goal

• Confirm email receipt from clients within 4 business hours and follow up by established deadline

• Collaborate with RVP and BD to manage client accounts to meet or exceed QRM’s retention goal

• Assist client with evaluation and assessment of DOR performance on a routine basis and independently determine measurable course of action for under-performing areas

• Evaluate and assess personal performance on a routine basis • Perform other duties as assigned

• 5+ years PT, OT, ST in LTC preferred

• 2+ years management of DORs in LTC, multi-site preferred

• Proficiency in federal and state reimbursement and regulatory guidelines

• Independent and self-motivated • Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Strong collaborative skills with team and clients with ability to work remotely and autonomously Regional Operations Support 2

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and EMR proficiency, with the aptitude to learn new program

Position Overview

The Director of Business Development is responsible for supporting QRM sales growth and client retention. The Director of Business Development reports to the Senior Vice President of Business Development. This role will focus on growth for our Respiratory and Clinical Reimbursement service lines, so experience in those areas within the Skilled Nursing space will be essential to success in the role. Some overnight travel will be required, but not weekly.

Key Results Area

• Responsible for achieving individual annual new sales goal through self-generated leads

• Submit completed activity report on the morning of weekly 1:1 sales activity check-in

• Actively participate in weekly team call to review CRM accuracy, sales strategy, and operational updates

• Actively participate in weekly QRM leadership interdepartmental communication of current and upcoming contracts

• Demonstrate utilization of feedback from monthly performance review

• Communicate with clients regarding past due invoices as directed within 24 hours

• 100% utilization of the CRM for all reporting and pipeline management

• 100% management of lead through the sales cycle

• Responsible for attending networking events and conferences with a focus on client outreach, B2B relationships, and photo opportunities

• Strong, professional LinkedIn presence, with daily engagement and weekly posting/sharing of substantive QRM-related content

• Evaluate and assess personal performance on a routine basis

• Bachelor’s Degree

• 2 years of client-facing sales experience with decision-makers within the healthcare industry

• Thorough understanding of the healthcare industry, owner/operators, and competition

• Proven ability to expedite leads through the sales cycle

• Independent and self-motivated

• Innovative and detail-oriented professional with strong analytical and organizational skills

• Strong proactive written and verbal communication supporting client satisfaction and retention

• Solid collaborative skills with team and clients with the ability to work remotely and autonomously

• Strong time management with a proven ability to meet deadlines

• Function well in a fast-paced and at times stressful environment

• Demonstrate discretion, sensitivity, and ability to maintain client confidentiality

• Ability to establish and maintain positive relationships

• Microsoft Office and CRM proficiency, with the aptitude to learn new programs